Privacy & tracking choices

Your enquiries

Ndlovu Electrical Services stores the contact details, messages, order requests and optional photos you submit so our team can respond. WhatsApp links share your drafted message with WhatsApp when you choose to send it. An opened link is not proof that a message was sent or a sale completed.

Visitor and advertising measurement

Lovable provides site analytics, including visits, page use, performance and errors. Google receives a permitted enquiry conversion only after a contact or quote form is successfully saved, with a random enquiry reference to prevent duplicates. WhatsApp clicks, cart additions and prepared checkout requests are not sent as Google conversions. Purchases are not reported without confirmation of completion. Google may process device/browser information, page location and advertising identifiers for measurement and advertising optimisation. We do not send customer names, phone numbers, email addresses, photos, message text or WhatsApp draft URLs in these events. General Google Tag Manager and admin-entered Google scripts are disabled to prevent overlapping or automatic false leads.

A saved enquiry confirms receipt, not that the contact is genuine or qualified. Checkout records an order request, not payment.

Consent and withdrawal

Optional advertising tags are blocked until acceptance in the EU/EEA, UK, Switzerland, Canada, and when location cannot be confirmed. Elsewhere they may run without a banner, subject to your choices and applicable opt-outs. Analytics and advertising choices are separate. Global Privacy Control overrides acceptance. Basic Lovable visit, performance and error measurement continues before a choice; optional interaction events follow analytics choices.

Your browser stores your separate answers and their time. For eligible purchase reporting we also store the order's advertising permission, acceptance time and notice version ndlovu-tracking-2026-11-08-v2. Analytics measures visits and behaviour; advertising measures enquiries and confirmed purchases through Google. The available choices are Accept all, Reject all and individually selectable settings. No customer matching is enabled.

You can withdraw at any time through Cookie settings. Changes apply to new reporting immediately across open tabs; previously blocked actions are not replayed. Tags already loaded are removed by reloading after withdrawal.

Confirmed purchases

If you explicitly accept advertising measurement, we may store a Google ad click reference and your permission with an order request. Only when an administrator marks the order Completed can we send its unique order reference, completion time, stored value and currency to Google Ads. Both the original choice and the latest recorded choice must permit reporting. Orders without an eligible click reference are not uploaded. Withdrawing through Cookie settings updates the permission for order references held in this browser. No customer contact details are sent in purchase uploads.